My order status shows “Delivered,” but I haven’t received it. What should I do?

If you have verified your shipping address and your order is marked as "delivered" by the shipping company but is missing, here are some steps you can take:

1. Check with Neighbors: Sometimes, a package may be delivered to a neighbor by mistake. Check with your neighbors to see if they have accepted the parcel on your behalf.

2. Contact Friends or Family: Reach out to friends or family members who may have accepted the package on your behalf.

3. Contact the Shipping Company: If you are unable to locate your package after checking with neighbors and family, contact the shipping company to inquire about the delivery status.

Please note that once the shipping company marks your order as "delivered," PaintVibe cannot be held liable for any missing packages. We recommend taking the necessary precautions to ensure the safe delivery of your order.

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